WE ARE COMMITTED TO THE HIGHEST LEVEL OF CUSTOMER SATISFACTION.

The Crane Stand Warranty is a statement of confidence to our customers in the reliability of Crane products. Crane Stands are designed and manufactured according to the highest standards in quality, style, appearance, and performance. This warranty reflects a commitment of excellence and a proof of superior engineering and craftsmanship dedicated to you, the customer. The Crane warranty is our pledge to you that we will proudly stand behind our product for as long as you own it.

WARRANTY COVERAGE/WARRANTY PERIOD:

General: The Crane Hardware Stands, except as noted herein, purchased from an authorized Crane dealer are warranted to the original retail purchase and shall be valid by item as indicated below and is not transferable.

The Crane Stand - WARRANTY:

Crane warrants all material and welds included in the original product for a lifetime. This is limited to the craftsmanship of the welds and the integrity of the aluminum and steel. Normal wear and tear, including but not limited to wearing of the rubber components, wearing of the cam locking mechanism, and wearing of the compression surface, is not covered by TCS’s standard warranty. Crane will, at its option, either repair or replace any Crane Stand purchased from June 15, 2009 that proves defective by reason of improper workmanship or materials. Replacement of Crane Stands is on an exchange basis and will be either new or refurbished for the exact model under warranty.

This warranty does not cover normal wear and tear or any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, repair, or modification. This warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand, or has been resold contrary to the US export regulations.

As a condition to the obligation of Crane to repair or replace such product, the product must be returned to the original authorized Crane dealer where purchased together with proof-of-purchase satisfactory to Crane. The warranty applies to the original purchaser and is non transferable. All freight to and from Crane is to be paid by the customer.

GENERAL CONDITIONS OF WARRANTY

This Warranty Does Not Cover: This warranty shall not apply to Crane Stands that have been damaged resulting from misuse, negligence, and/or alterations or additions to the product after acceptance.

Crane’s warranty does not apply to failures caused by the following:

• Improper maintenance or repair, including the installation of parts or components that do not conform to the quality and specification of the original. 
• Crane Stands that have been altered modified or have been damaged through misuse, negligence or improper operation.
• Crane stands whose trademark, name, or identification number has been changed or removed.
• Crane Stands subjected to abnormal strain, neglect, abuse, modification, or exposure to extreme variances in temperature or humidity.
• Special Finishes. Crane Stands ordered with Black Chrome plated, Gold plated, Satin Chrome plated, Black Nickel plated, and lacquered finishes are highly sensitive to cosmetic damage that can occur during normal handling and use. Therefore, no warranty of any kind, including any implied warranty of merchantability or fitness for a particular purpose, is provided against cosmetic defects or appearance damage to these finishes. Oxidizing of any alloy on The Crane Stand is not covered under this warranty.

The obligation created by this warranty is limited to repair or replacement of the defective item at Crane’s sole discretion.

Owner’s Responsibility: It is important that the owner/user be familiar with the proper maintenance and use of their Crane Stand. Keep this warranty and proof of purchase in a safe place. Be prepared to provide purchase information to avoid undue difficulties in determining eligibility for warranty protection. If any service is not performed by Crane, it will terminate this warranty.

To Obtain Warranty Service: Warranty service may be obtained by first notifying the Crane dealer from which the product was originally purchased. Upon notification, the Crane dealer must obtain return authorization number from the Crane customer service department. This number must be written plainly on the outside of the package or the returned shipping carton will be refused.  Returned merchandise must be accompanied by a copy of the original sales receipt. All freight and insurance must be prepaid by the original owner. Crane will stand return freight, provided the defect is adjudged to be covered by warranty. Merchandise found to be not covered by warranty will be returned freight collect.

Warranty Limitations: This Limited Warranty is exclusive and made in lieu of all other warranties, and all implied warranties, including without limitation any warranties of merchantability or of fitness for a particular purpose which are hereby expressly disclaimed. In no event will responsibility be accepted for incidental or consequential damages of any nature whatsoever. Some states do not allow limitation on how long an implied warranty may last. Therefore, the above limitations or exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Note: This WARRANTY applies to the United States only and may vary in other countries.