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Free Shipping and No Sales Tax*

Choose UPS Ground Shipping on your order of $100+ shipping to the continental US and shipping is FREE!



Most orders shipped same day. Please allow 1-5 business days for processing on some orders. UPS will deliver your package 1-5 days from date of shipping, guaranteed.

* Customers with shipping address in Illinois will be charged sales tax. All others will not.

IMPORTANT / Regarding International Orders
If your shipping address is outside of the US, please contact us prior to placing your order. Some vendors do not allow for authorized US dealers to ship internationally.



When Will My Order Ship?
(Daily Cut Off + Expediting Tips)


All orders for in-stock, non-Special Order items with free shipping chosen in checkout that are received and approved by our automated fraud prevention system by 12 noon CST, Monday-Friday, will ship same business day.

All such orders with premium shipping chosen in checkout that are received and approved by our automated fraud prevention system by 3PM CST, Monday-Friday, will ship same business day.

Any orders placed or approved after respective daily cut off, may ship on the following business day, unless specifically pre-arranged otherwise (see "PRO TIPS" below).

Orders placed from Friday after daily cutoff through the weekend will ship the following Monday.

PRO TIPS / What You Can Do to Get Your Gear Faster
There are certain things you can do to expedite your order and others that'll slow it down. Here is what to do to get your order processed and shipped to you ASAP.
  • Checkout With Paypal Express - In shopping cart, you will see 2 options, "Proceed to Checkout" and "Checkout with PayPal." Checking out with PayPal will get your order processed faster. You don't need a PayPal account, you don't have to sign into your existing PayPal account and you can use whatever debit or credit card your choose. It just gets processed faster. Checking out with regular checkout may require up to 24 hours for approval by our automated anti-fraud prevention system, which you can bypass with PayPal Express.
  • Include Valid Phone Number & Email On Your Order - If anything goes wrong with your order, we'll try to contact you. If you include incomplete or incorrect contact information, it may slow down your order's shipment.
  • Request Rush Processing - If you absolutely need your order to go out today and it's after daily cutoff, contact our sales team on Live Chat, sales@thedjhookup.com or +1 (312) 663-8354. If possible, a rep will upgrade your order to Rush Processing, which will go out same day. Minor fees may apply.


I Need My Gear Faster!
Premium Shipping Options


Need your gear faster than UPS Ground (up to 5 business days)? UPS Ground not a good fit for any other reason?

No problem. We also offer the following domestic shipping methods (international options below):

  • USPS Standard Post™ – Reliable and economical ground service. 2-8 business days. Delivery date not guaranteed.
  • UPS 3 Day Select® – Guaranteed delivery within 3 business days to and from every address in the 48 contiguous states.
  • USPS Priority Mail® – 1-3 business day delivery. Delivery date not guaranteed.
  • UPS 2nd Day Air® – Guaranteed on-time delivery to every address in the United States by the end of the second business day.
  • UPS Next Day Air Saver® – Affordable next-day guaranteed delivery, by end of day to all 50 states.
  • UPS Next Day Early AM® – Guaranteed delivery by 8AM next-day to all 50 states.
  • USPS Priority Mail Express® – Next day domestic delivery. Guaranteed overnight delivery to most locations, including PO Boxes. Delivers 7 days a week.

For international orders, we offer the following delivery methods:

  • USPS Priority Mail International® – 6-10 business days to most major markets. Actual delivery times may vary.
  • USPS Priority Mail Express International® – 3-5 business days to most major markets. Guaranteed delivery date available for some destinations. Delivery times may vary.

Showroom Pickup


Many products shown online are not readily available at our Mundelein, IL showroom without prior contact. We encourage local customers to place their orders online and enjoy free and quick shipping to their door.

If you would prefer to pick up your items from our Mundelein, IL showroom, please schedule a pickup by emailing sales@thedjhookup.com or call us at (224) 565-9026.



International Shipping & Shipping to Hawaii, Alaska and US Territories


The DJ Hookup relies on the reliable shipping services of DHL, UPS and USPS to get you your gear quickly and affordably, anywhere in the world.

To see Hawaii, Alaska, US Territory and international shipping options, please add your desired items to cart and click "Estimate Shipping and Taxes."

International Warranty Disclaimer / Some manufacturers' warranties may not be valid outside of the United States.

Import Disclaimer / Additional import duties, customs charges and other fees may apply per the destination of your shipment. By placing an order on TheDJHookup.com you accept full responsibility for any import duties or similar fees that may be incurred.



Shipping to a Military Address


We will ship to APO & FPO addresses. If your order cannot be shipped due to size or weight limitations or has extra shipping fees involved, we will contact you by email prior to processing your order.



FAQ: What if my item is returned because I don't accept it from carrier?


Standard 20% restocking fee applies, without exception.

Every time you purchase from us, we accept a number of costs including packaging, handling and shipping. As our friend and customer, we're happy to do this for you. However, if you do not accept your package, it is returned to us at our expense and all of those costs double. Therefore, we have to charge a restocking fee. It's the only way our free shipping and 90-day return policies are sustainable.

You're responsible for receiving your shipment, so please make sure you or someone else will be available to do so at your shipping address or communicate with carrier (e.g. UPS, USPS or DHL) about when/where your package can be picked up.



United Parcel Service (UPS) Disclaimer


The DJ Hookup recommends the affordable and dependable services of UPS for most shipping needs. If you choose a shipping option serviced by UPS, The DJ Hookup isn't liable for UPS's actions in servicing your order.

By selecting a UPS shipping option for your order, you enter an agreement with UPS and not The DJ Hookup for the delivery of your goods. You agree that you have read the terms and conditions for your chosen method of shipment and will not hold The DJ Hookup liable in any way for any actions of UPS.

Below are some UPS policies we feel you'd like to be aware of:

  • Incorrect Shipping Address Fee – UPS may assess a $5+ fee if any part of your shipping address is entered incorrectly. By purchasing from The DJ Hookup, you accept responsibility for entering your shipping address correctly. Any fees assessed for incorrect shipping address will be charged directly to customer’s original method of payment.
  • Signature Confirmation – UPS may require your signature upon delivery to verify that your item was received. Expect to be required to sign for your package if your order is over $250, shipping to an apartment building or major metropolitan area.
  • UPS Holidays – UPS does not deliver on certain holidays and only offers limited service on others. You may verify USPS holiday coverage at the following link: http://www.ups.com/content/us/en/resources/ship/imp_exp/operation.html
  • Weekend Delivery – UPS generally doesn't deliver on Saturday or Sunday. If you require weekend delivery, please contact us to discuss options.

United States Postal Service (USPS) Disclaimer


The DJ Hookup relies on the affordable and dependable services of USPS for many shipping needs, especially international shipping, Sunday delivery, oversized package handling and more. If you choose a shipping option serviced by USPS, The DJ Hookup isn't liable for USPS's actions in servicing your order.

By selecting a USPS shipping option for your order, you enter an agreement with USPS and not The DJ Hookup for the delivery of your goods. You agree that you have read the terms and conditions for your chosen method of shipment and will not hold The DJ Hookup liable in any way for any actions of USPS.

Below are some USPS policies we feel you'd like to be aware of:

  • Incorrect Shipping Address Fee – USPS may assess a fee if any part of your shipping address is entered incorrectly. By purchasing from The DJ Hookup, you accept responsibility for entering your shipping address correctly. Any fees assessed for incorrect shipping address will be charged directly to customer’s original method of payment.
  • Signature Confirmation – USPS may require your signature upon delivery to verify that your item was received. Expect to be required to sign for your package if your order is over $250, shipping to an apartment building or major metropolitan area.
  • USPS Holidays – USPS does not deliver on certain holidays and only offers limited service on others. You may verify UPS holiday coverage at the following link: https://about.usps.com/news/events-calendar/2015-postal-holidays.htm
  • Weekend Delivery – USPS generally doesn't deliver on Sundays, except with some options like USPS Priority Mail Express®. If you require Sunday delivery, please contact us to discuss options.