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Free Shipping and No Sales Tax*

Your $100+ order ships free when you choose "Free Shipping" at checkout!

Most orders ship same or following business day. Please allow 1-5 business days for processing on some orders.

US delivery times vary 1-5 days from date of shipment.
⛟ Click here for free shipping transit time estimates.
Expedited shipping available at checkout.

* Customers with shipping address in Illinois will be charged sales tax. All others will not.

* P.O. Boxes do not qualify for free shipping. Select USPS at checkout.

IMPORTANT / International Order Notice
If your shipping address is outside of the US, please contact us prior to placing your order. Some manufacturers do not allow authorized US dealers to ship internationally.




When Will My Order Ship?
(Daily Cut Off + Expediting Tips)

Orders for in-stock items will ship same business day if received and approved by our automated fraud prevention system if received by the following cutoffs:

  • Free Shipping - 11:00AM CST, Monday-Friday
  • Premium Shipping (UPS) - 2:45PM CST, Monday-Friday
  • Premium Shipping (USPS) - 11:00AM CST, Monday-Friday

Any orders placed or approved after respective daily cut off, may ship on the following business day, unless specifically pre-arranged otherwise (see "PRO TIPS" below).

Orders placed on Friday after daily cutoff through the weekend will ship the following Monday.

PRO TIPS / What to Do to Get Your Gear Faster
There are certain things you can do to expedite your order and others that'll slow it down. The following will get your order processed and shipped ASAP:
  • Checkout With Paypal Express - In shopping cart, you will see 2 options, "Proceed to Checkout" and "Checkout with PayPal." Checking out with PayPal will get your order processed faster. You don't need a PayPal account, nor do you need to sign in if you do have one. You can use whichever debit or credit card your choose. It just gets processed faster. Checking out with regular checkout may require up to 24 hour approval by our automated fraud prevention system, which you can bypass with PayPal Express.

  • Include Valid Phone Number & Email On Your Order - If anything goes wrong with your order, we'll try to contact you. If you include incomplete or incorrect contact information, it may slow down your order's shipment.

  • Request Rush Processing - If you absolutely need your order to go out today and it's after daily cutoff, contact our sales team on Live Chat, sales@thedjhookup.com or +1 (312) 663-8354. If possible, a rep will upgrade your order to Rush Processing, which will go out same day. Minor fees may apply.



I Need My Gear Faster!
Premium Shipping Options

PLEASE NOTE: As of 10/8/21, UPS only guarantees delivery dates for overnight services (click for most recent details from UPS).

Need your gear faster than standard "Free Shipping" (up to 5 business days)?

No problem. We also offer the following domestic shipping methods (international options below):

  • USPS Standard Post™ – Reliable and economical ground service. 2-8 business days. Delivery date not guaranteed.
  • UPS 3 Day Select® – Delivery within 3 business days to and from every address in the 48 contiguous states. Delivery date not guaranteed.
  • USPS Priority Mail® – 1-3 business day delivery. Delivery date not guaranteed.
  • UPS 2nd Day Air® – Delivery to every address in the United States by the end of the second business day. Delivery date not guaranteed.
  • UPS Next Day Air Saver® – Affordable next-day guaranteed delivery, by end of day to all 50 states.
  • UPS Next Day Early AM® – Guaranteed delivery by 8AM next-day to all 50 states.
  • USPS Priority Mail Express® – Next day domestic delivery. Guaranteed overnight delivery to most locations, including PO Boxes. Delivers 7 days a week.

For international orders, we offer the following delivery methods:

    • USPS Priority Mail International® – 6-10 business days to most major markets. Actual delivery times may vary.
    • USPS Priority Mail Express International® – 3-5 business days to most major markets. Guaranteed delivery date available for some destinations. Delivery times may vary.

  • DHL Express Worldwide – For fastest delivery. 2-4 business days to most markets.



Chicagoland Pickup Instructions (Please Read)

Orders may be picked up at our St. Charles, IL warehouse by appointment only.

To place an order for warehouse pickup, please do the following:

  1. Place your order on our website and select shipping method "Store Pickup."
    All orders must be placed on our website. We do not process payments on site.

  2. Within 1 business day of placing your order, you'll receive an email confirming your pickup and letting you know when it'll be available.

    Please do not come to the warehouse until you receive written confirmation and instructions. If you haven't received your confirmation, items may not be available for pickup at the time of your arrival.

  3. IMPORTANT: Due to a high rate of industry fraud and theft, we're required to verify your identity before releasing gear for pickup. Please bring non-expired government ID and credit/debit card used to make your purchase to have your items released.

If your pickup is time sensitive, please contact us to confirm timing and availability prior to placing your order.

Local Customers, Remember!

We're happy to ship any order >$100 to your door for free, even if you live in the Chicagoland area (usually arrives in 1 business day).

Just select "Free Shipping" at checkout!



International Shipping & Shipping to Hawaii, Alaska and US Territories

The DJ Hookup relies on the reliable shipping services of DHL, UPS and USPS to get you your gear quickly and affordably, anywhere in the world.

To see Hawaii, Alaska, US Territory and international shipping options, please add your desired items to cart and click "Estimate Shipping and Taxes."

International Warranty Disclaimer / Some manufacturers' warranties may not be valid outside of the United States. Contact our sales team to purchase extended warranties on electronics, valid worldwide.

Import Disclaimer / Additional import duties, customs charges and other fees may apply per the destination of your shipment. By placing an order on TheDJHookup.com you accept full responsibility for any import duties or similar fees that may be incurred.



Shipping to a Military Address

We ship to APO & FPO addresses. If your order cannot be shipped due to size or weight limitations or has extra shipping fees involved, we will contact you by email prior to processing your order.



Stopping Shipments or Changing Addresses on Orders Already Placed

When you complete payment on our site, unless you've made prior arrangements, you confirm that the information that you've submitted is correct and you are ready to have your products shipped. Our shipping team strives to get every order out the door ASAP, so stopping orders once they are placed may not be possible. Order that cannot be stopped will need to follow our standard return process.

If we are able to stop your order, you may be responsible for costs incurred for packaging, processing and unrecoverable shipping fees.

Change of shipping address may not be possible due to carrier or fraud prevention restrictions. If possible, you may be responsible for costs associated with address change.



FAQ: What if my item is returned because I don't accept it from carrier?

The greater of 10% restocking fee or cost of shipping there and back applies to the return without exception.

Every time you purchase from us, we accept a number of costs including packaging, handling and shipping. As our friend and customer, we're happy to do this for you. However, if you do not accept your package, it is returned to us at our expense and all of those costs double. Therefore, we have to charge a restocking fee. It's the only way our free shipping and 90-day return policies are sustainable.

You're responsible for receiving your shipment, so please make sure you or someone else will be available to do so at your shipping address or communicate with carrier (e.g. UPS, USPS or DHL) about when/where your package can be picked up.



United Parcel Service (UPS) Disclaimer

The DJ Hookup recommends the affordable and dependable services of UPS for most shipping needs. If you choose a shipping option serviced by UPS, The DJ Hookup isn't liable for UPS's actions in servicing your order.

By selecting a UPS shipping option for your order, you enter an agreement with UPS and not The DJ Hookup for the delivery of your goods. You agree that you have read the terms and conditions for your chosen method of shipment and will not hold The DJ Hookup liable in any way for any actions of UPS.

Below are some UPS policies we feel you'd like to be aware of:

  • Incorrect Shipping Address Fee – UPS may assess a $5+ fee if any part of your shipping address is entered incorrectly. By purchasing from The DJ Hookup, you accept responsibility for entering your shipping address correctly. Any fees assessed for incorrect shipping address will be charged directly to customer’s original method of payment.
  • Signature Confirmation – UPS may require your signature upon delivery to verify that your item was received. Expect to be required to sign for your package if your order is over $750, shipping to an apartment building or major metropolitan area.
  • UPS Holidays – UPS does not deliver on certain holidays and only offers limited service on others. You may verify USPS holiday coverage at the following link: UPS Holiday Schedule
  • Weekend Delivery – UPS generally doesn't deliver on Saturday or Sunday. If you require weekend delivery, please contact us to discuss options.



United States Postal Service (USPS) Disclaimer

The DJ Hookup relies on the affordable and dependable services of USPS for many shipping needs, especially international shipping, Saturday delivery, oversized package handling and more. If you choose a shipping option serviced by USPS, The DJ Hookup isn't liable for USPS's actions in servicing your order.

By selecting a USPS shipping option for your order, you enter an agreement with USPS and not The DJ Hookup for the delivery of your goods. You agree that you have read the terms and conditions for your chosen method of shipment and will not hold The DJ Hookup liable in any way for any actions of USPS.

Below are some USPS policies we feel you'd like to be aware of:

  • Incorrect Shipping Address Fee – USPS may assess a fee if any part of your shipping address is entered incorrectly. By purchasing from The DJ Hookup, you accept responsibility for entering your shipping address correctly. Any fees assessed for incorrect shipping address will be charged directly to customer’s original method of payment.
  • Signature Confirmation – USPS may require your signature upon delivery to verify that your item was received. Expect to be required to sign for your package if your order is over $750, shipping to an apartment building or major metropolitan area.
  • USPS Holidays – USPS does not deliver on certain holidays and only offers limited service on others. You may verify UPS holiday coverage at the following link: USPS Holiday Schedule
  • Weekend Delivery – USPS generally doesn't deliver on Sundays, except with some options like USPS Priority Mail Express®. If you require Sunday delivery, please contact us to discuss options.