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Free Shipping Policy

Free Shipping and No Sales Tax on US Orders!*

IMPORTANT!  If your shipping address is outside of US, please contact us prior to placing your order.  Some vendors do not allow for authorized US dealers to ship outside of US.

Place an order with us and get UPS Guaranteed Day Ground Shipping 100% FREE.

UPS will deliver your package in 1-5 days, guaranteed.
Although most orders are shipped same day, please allow 1-5 business days for warehouse processing.

Offer for a limited time only.

*Free Shipping excludes Alaska & Hawaii.
*Customers with shipping address in Illinois must pay sales tax.
*Orders under $100 may not qualify. 

 

I Need My Gear Faster! 

Need your gear faster than UPS GROUND?

No problem. We also offer the following shipping methods

  • UPS 3 Day Select® - Guaranteed delivery within three business days to and from every address in the 48 contiguous states.
  • UPS 2nd Day Air® - Guaranteed on-time delivery to every address in the United States by the end of the second business day.
  • UPS Next Day Air Saver® - Affordable end-of-day guaranteed delivery to all 50 states.
  • UPS Next Day Early AM® - Guaranteed delivery by 8AM next-day to all 50 states.

 

Warehouse Pickup

The DJ Hookup does not have a physical showroom and does not normally offer in person pickup. However, we value you as a customer and will make exceptions if you would prefer to pick up your items from our Long Grove, IL warehouse location. If you would like to schedule a pickup, please email sales@thedjhookup.com or call us at (224) 565-9026.

 

Shipping to Hawaii, Alaska, US Territories and Non-US Countries

The DJ Hookup relies on UPS’s reliable shipping services to get you your gear quickly and affordably, anywhere in the world that is serviced by UPS.

To see Hawaii, Alaska, US Territory and Non-US shipping options, please add your desired items to cart and proceed to checkout to see available options and pricing.

International Warranty Disclaimer: Some manufacturer’s warranties may not be valid outside of the United States.

Import Disclaimer: Additional import duties, customs charges and other fees may apply as per the destination of your shipment.
By placing an order on TheDJHookup.com you accept full responsibility for any import duties or similar fees that may be incurred. 

 

UPS Disclaimer

The DJ Hookup depends entirely on UPS for all shipping needs. As such, we disclaim any liability for the actions of UPS while shipping your items.

By selecting a UPS shipping option for the delivery of your DJ Hookup purchase, you enter an agreement directly with UPS and not The DJ Hookup for the delivery of your goods. You agree that you have read the terms and conditions for your chosen method of shipment and will not hold The DJ Hookup liable in any way for any actions of UPS.

Please take note of the following UPS policies:

  • Incorrect Shipping Address Fee – UPS may assess a $5+ fee if any part of your shipping address is entered incorrectly. By purchasing from The DJ Hookup, you accept the responsibility to enter you correct shipping address. Any fees assessed for incorrect shipping addresses will be charged directly to customer’s original method of payment.
  • Signature Confirmation - UPS may require signature to verify that your item was purchased and received
  • UPS Holidays – UPS does not deliver on certain holiday and only offers limited service on others. Please educate yourself about UPS holidays here: http://www.ups.com/content/us/en/resources/ship/imp_exp/operation.html
  • Some UPS delivery options may only be available Monday-Friday

 

Shipping to a Military Address

We will ship to APO & FPO addresses. If your order cannot be shipped due to size or weight limitations or has extra shipping fees involved, we will contact you by email prior to processing your order.