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Warranty Policy

As an authorized dealer, your purchase is protected by manufacturer's Warranty.


To view individual manufacturer's warranty policy, click name on this page.



Extended and Accidental Coverage Warranties


The DJ Hookup offers Extended and Accidental Coverage warranties for all electronics through our partner, Consumer Priority Service (CPS). CPS has award winning customer service and an A rating with the Better Business Bureau. Their warranties are valid worldwide.

To purchase a CPS Warranty, navigate to a product and select your desired warranty before adding to cart. Click here to see all CPS warranty options.

Warranty options include:

  • Extended Parts & Labor Warranty
    Extended Warranty extends your product's manufacturer’s warranty. It begins when the manufacturer’s warranty expires and can be purchased up to 9 months after date of item's shipment.

  • Accidental Coverage Warranty
    Accidental Coverage protects your gear from any kind of accident. This includes drops, spills, travel damage and anything else that may happen to your gear. These warranties can be purchased up to 7 days after item ships.

    Accidental Coverage Warranties begins on the 31st day after item's shipment and include complimentary Extended Warranty of same length.


International Warranty Notice


Most manufacturers' warranties are valid in the country where item was sold. Therefore, products purchased from US-dealers are only warranted in the US.

If you are purchasing outside of the United States or plan to use your gear internationally, we advise you to protect your equipment with an Extended or Accidental Coverage Warranty from CPS, as explained above. International warranties, both Extended and Accidental Coverage, begin on the 31st day after purchase.



Understanding Manufacturers' Warranty


All items sold by The DJ Hookup are warranted solely by the manufacturer/distributor. All items needing repair should be sent to the manufacturer/distributor directly for service. If you need any help understanding or requesting warranty service, please contact us. We're happy to help. Manufacturer's warranties serviced solely by each respective manufacturer. The DJ Hookup is not liable for quality or failure of manufacturer's/distributor's warranty service.

All manufacturers' warranties are valid in the country where item was sold.