As an authorized dealer, your purchase is protected by manufacturer's Warranty.
Select Manufacturer to View Warranty Policy
- Crane Hardware
- Native Instruments
Extended and Accidental Coverage Warranties
The DJ Hookup offers Extended and Accidental Coverage warranties for all electronics through our partner, Consumer Priority Service (CPS). CPS has award winning customer service and an A rating with the Better Business Bureau. Their warranties are valid worldwide.
To purchase, navigate to a product and select your desired warranty before adding to cart. CPS warranties can be purchased within 60 day of invoice for most products, or shipping date for pre-orders. Click here to see all CPS warranty options.
Warranty options include:
- Extended Warranty
Extended warranty extends your product's manufacturer’s warranty. It begins when the manufacturer’s warranty expires.
- Accidental Coverage Warranty
Accidental Coverage protects your gear from any kind of accident. This includes drops, spills, travel damage, and anything else that can happen to your gear.
Accidental Coverage Warranty begins on the 31st day after purchase. It includes a complimentary Extended Warranty of same length.
International Warranty Notice
Most manufacturers' warranties are valid in the country where item was sold. Therefore, products purchased from US-dealers are only warranted in the US.
If you are purchasing outside of the United States or plan to use your gear internationally, we advise you to protect your equipment with an Extended or Accidental Coverage Warranty from CPS, as explained above. International warranties, both Extended and Accidental Coverage, begin on the 31st day after purchase.
Understanding Manufacturers' Warranty
All items sold by The DJ Hookup are warranted solely by the manufacturer/distributor. All items needing repair should be sent to the manufacturer/distributor directly for service. If you need any help understanding or requesting warranty service, please contact us. We're happy to help. Manufacturer's warranties serviced solely by each respective manufacturer. The DJ Hookup is not liable for quality or failure of manufacturer's/distributor's warranty service.
All manufacturers' warranties are valid in the country where item was sold.